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Happy to Chat

Chatbots provide an easy, automated way for you to connect and monetise customers and delegates for a fraction of the cost of a customer services team.

With the advance of AI, it’s not uncommon to see chatbots popping up on websites for all kinds of businesses, and there are several ways these nifty bits of tech can be of use to help event professionals.

Chatbots can offer immediate assistance and support to event attendees, sponsors, or vendors at any time of the day, providing instant answers to frequently asked questions and can even offer guidance for some concerns expressed.

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Sectors & Industry Communities:

Business + Brand ExperiencesExhibitions + CongressWeddings + Private Events

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The Plastic Pollution Revolution
Before the single use plastic ban comes into effect, Julie Burniston explores what this means for the events industry, and how it can embrace alternatives. Single-use plastic products have long been a staple in the hospitality and events industry due to their convenience and affordability. However, their detrimental impact on the environment cannot be ignored. The ban, which comes into force on 1st October, will target a variety of items such as plastic straws, cutlery, plates, and food containers. Additionally, single-use plastic bottles, balloons, and packaging materials will also face restrictions.
Kai Hattendorf on the progress of the Net Zero Carbon Events Roadmap
Six months on from the launch of the Net Zero Carbon Events Roadmap UFI managing director and CEO Kai Hattendorf spoke to Exhibition News about the progress so far. The Net Zero Carbon Events Pledge is an organisational commitment to reducing carbon emissions by 50% by 2030, as a pathway to net zero emissions by 2050. With more than 500 signatories and supporters all starting to report their footprint and taking steps to reduce their impact, the united efforts so far to drive down waste across the global exhibitions industry have been “pretty damn impressive” he says.
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The event industry’s reliance on data to help it plan for the future, increase its resilience, manage risk and justify investment decisions, is growing year on year.

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By bringing the industry and university partners together, research projects will be designed to deliver real benefits to the industry in terms of trend analysis, insights and performance improvements.

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